 |
| | |
 | What
should I do if I have a problem? |  |
 | Please
check the following information about the product, then contact our sales office.
|
| · | Model name of the product |
| · | Serial number |
| · | Target media type |
| · | Details of the problem |
| · | How often does the problem
occur? |
| Contact |
| Pulstec USA, Inc. | | TEL
+1-310-316-8185 | | Pulstec Industrial Co., Ltd.
Europe Office | | TEL +44-1633-257682 | | Head
Quarters | | TEL +81-53-522-3611 | | Tokyo
Sales Office | | TEL +81-3-5354-5001 |
|
| Office
hours: | | 9:00am-12:00pm/1:00pm-5:00pm
Monday through Friday
(Except national holidays and company holidays) |
|
| Please
let me know about warranty of a equipment. | |
| The
warranty period differs depending on the type of product. Please contact our sales
office for more details. |
| Can
you repair a discontinued products? | |
| We
would repair the products if possible. However, please understand that the repair
may not be possible due to component availability, etc. |
| How
can I exchange the parts? | |
| Please
check the following information about the product, then contact our sales office.
|
| · | Model name of the product |
| · | Serial number |
| · | Place of the parts |
| Contact |
| Pulstec USA, Inc. | | TEL
+1-310-316-8185 | | Pulstec Industrial Co., Ltd.
Europe Office | | TEL +44-1633-257682 | | Head
Quarters | | TEL +81-53-522-3611 | | Tokyo
Sales Office | | TEL +81-3-5354-5001 |
|
| Office
hours: | | 9:00am-12:00pm/1:00pm-5:00pm
Monday through Friday
(Except national holidays and company holidays) |
|
| Can
you customize the product we have already purchased? | |
| Yes,
we can customize our products, so please feel free to contact our sales office. |
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